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Advertised vs Delivered
Customer service
Staff
1 comment

i bought corner couches cash on the 08 March 2017 and i was told that it will be delivered within 6 to 8 weeks , on the 24 April 2017 i went to check for progress and i was told by sales person that 8 weeks has not pass so i should not panic on the 09 May 2017 i called to check at around 09am and i was told to call them around 10am as the system was down i called around 15h15 and the respond i got is that the is a problem with my order and that the colour i required was not available and after i asked why i was not informed to be told that they dont have numbers for customer as they have changes the suppliers . im so pissed as i cant wait for 2 months and no one communicated with me .

i just want my money back. as they cahnged the story to say the order was not capture on the new systme and they gave me wrong numbers for complaints

Review about: Rochester Furniture Delivery Service.

Reason of review: Order processing issue.

I didn't like: Customer service.

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Anonymous
#1372190

I think the store needs to shut down

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